Help & FAQ

Last updated: 2026-01-28

ChartsandSetups.com enables creators to publish exclusive content that can be unlocked through monthly subscriptions, tips, paid posts, bundles, and special offers. Traders/Creators can potentially earn directly from their audience while subscribers enjoy premium, personalized content.

Getting Started

To begin using the platform:

  1. Create an account

  2. Verify your account

  3. Start exploring traders/creators or publishing ideas yourself

Publishing Content

Once your account is active and verified, you can start publishing content and potentially earn some money.

Traders/Creators can share a variety of content formats depending on the platform configuration, including regular posts, premium posts and other interactive content features.

To create a post:

  • Navigate to the Create Post page

  • Write your content using the editor

  • Upload media by:

    • Dragging and dropping files into the text area, or

    • Clicking the file upload icon below the editor

  • Choose whether the content is free or paid

  • Publish your content

Supported content types may include text, images, videos and pre-recorded voice messages.

Subscriptions

Once your account is set up, you will be able to subscribe to traders/creators, send tips, and unlock premium content using your PayPal account or a credit/debit card via Stripe.

With an active subscription, you may also be able to chat with creators through the live messenger. Subscriptions can be cancelled at any time.

Taxes & Rates

Taxes and platform fees are configured by the site administrator. Depending on the platform settings, taxes may be applied per transaction or calculated and applied during withdrawals.

Withdrawals 

Withdrawals can be requested by creators at any time once eligible.

Supported withdrawal methods include:

  • PayPal

  • Bank Transfer

All withdrawals are manually processed by the administrator as an additional verification step.

Reporting content

To help keep the platform safe and respectful, you can report users or content that you believe violates the platform rules.

In general, reporting is available from the options or expand menu (usually represented by a three-dot icon) found across the platform. You can access this menu on user profiles, posts, messages, stories, streams, and other supported content types.

When you submit a report, our administrators will review it and take appropriate action if necessary. You may also block users to prevent them from viewing your profile or contacting you again.

Contact Us

If you have any additional questions, please contact us via our contact form.